Privacy policy
Last updated · 31 July 2026
Who we are
Trakzy is attribution software for YouTube creators. This policy covers two kinds of data: information about you as a Trakzy account holder, and information the Trakzy snippet collects on our customers' websites on their behalf.
Your account
When you sign up we collect your name, email address and billing details. Payments are handled by our payment provider; we never store full card numbers. We also keep basic usage records of the dashboard so we can support you and improve the product.
What the snippet collects
When a customer installs the Trakzy snippet on their site, it records click IDs from tracked links, referrer and UTM parameters, the pages a visitor lands on, and the lead and conversion events the customer has set up (which can include a visitor's name and email from a form). Trakzy processes this data on behalf of the customer whose site it is; they control it. If you are a visitor to one of those sites, contact the site owner about your data.
YouTube data
Trakzy uses YouTube API Services to pull video and channel statistics for the channels you connect. By connecting a channel you also agree to the YouTube Terms of Service. Google's handling of this data is described in the Google Privacy Policy. We use the data only to show you your own channel's performance and attribution. You can revoke Trakzy's access at any time via your Google security settings.
Cookies
We use first-party cookies to keep you signed in to the dashboard. On customers' sites, the snippet sets a first-party identifier so a click can be matched to a later lead or purchase. We do not run third-party advertising cookies.
Where data lives
Data is stored with cloud hosting, database and payment providers who process it under contract with us. A current list of subprocessors is available on request. We do not sell your data.
Retention and your rights
We keep account and tracking data while your account is active. You can request a copy of your data, ask us to correct it, or ask us to delete it by emailing hello@trakzy.io. Deleting your account removes the tracking data stored for your projects.